We are covid-19 secure. See details here


As you will know the government removed a number of Covid restrictions on the 19th July. There is also nervousness around the lifting of restrictions. Which means while we all welcome more freedom we must be careful to protect our staff, clients and patients. We wanted to update you on our current arrangements and changes we will be making.

We will continue to socially distance when ever possible and ask that face masks are worn when entering our premises.

If you already have an appointment booked please come along as usual. On arrival at any of our branches please call reception and they will advise when it is safe for you to enter.

We will continue to limit the number of people in our waiting rooms. If you attend one of our branches, we may ask you to wait outside until the waiting room is clear.

You will be able to enter some of our branches to collect medication, food etc, although we will be limiting numbers.

During Lockdown the majority of our consultations have been performed outside or pets have been brought into the practice without owners for treatment. In the majority of cases we will now start to carry out consultations inside. The length of consultation may be limited. This may vary from branch to branch because of room size. In some cases we may still consult outside or ask you to wait outside while we bring your pet into the practice for treatment.

We ask that only one owner attends per pet.

Floor markings are in place to help with social distancing, we will also be using protective screens at our reception desks.

Our staff may utilise protective clothing and equipment.

All clients entering our branches are asked to wear their own face mask and use the hand sanitizer provided when entering.

Please do not enter our premises if you or anyone in your household are self isolating or have any symptoms of Covid 19

We are incredibly proud of how our team have continued to work during the Covid pandemic and grateful for your support and flexibility with the measures we have taken to minimise the risk of covid transmission.

Hopefully we are on our way to the permanent removal of restrictions, but with current uncertainty we want to do what we can to reduce the risks to both our staff and clients.

Best Wishes
Everyone at Severn Veterinary Centre